General Terms and Sales Conditions
1. Ownership and Responsibility (or Property and Responsibility)
The website untd.pt (hereinafter referred to as "website") is a domain for the online sale of products, managed by MANIA4 - Business & Technology, Lda, with head office at Rua dos Combatentes do Ultramar, 167 - Zona Industrial das Travessas | 3700-089 - São João da Madeira, Portugal, with NIPC no. 514 340 967 PT, registered in the Commercial Register of São João da Madeira, and now referred to as "MANIA4". Following terms and conditions regulate the online sales of products sold by MANIA4 under the UNTD brand. Entering into purchase and sale contracts for UNTD products (hereinafter referred to as "products") presupposes that the buyer acknowledges and accepts these Terms and Conditions, hereinafter referred to as "customer".
2. Registration
The customer may register in the website's database by filling in a form. After registration, the customer can log in and access his personal account. Personal data is processed in accordance with the MANIA4 Privacy Policy.
3. Privacy and Cookies
Issues of protection of customer privacy and personal data, as well as the use and management of cookies by the website, are present in the Privacy Policy and Cookies Policy, respectively, both available on the website.
4. Purchase
The customer can select the products and put them in the online shopping cart as follows:
- Selection, through search icons or menus, of the desired product (s);
- Addition of the selected product(s) to the "Shopping cart";
- Indication of "Shipping Address", "Billing Address", "Mode of Shipment", and "Payment Method";
- All purchase details will be made available on the website, allowing the identification and correction of any errors and will be asked to accept the terms and conditions of purchase;
- The customer will receive an email regarding the "Order Confirmation" and posteriorly a second message confirming receipt of payment;
- The customer order will be delivered by the logistics operator to the "Delivery Point" indicated in the purchase process, with the detailed invoice;
- Ordering products included in the "Shopping Cart" online represents acceptance of the prices, terms and conditions advertised therein. * informed there;
- MANIA4 reserves the right not to accept the order (s) for any reason and needs to inform the customer accordingly and, in case of receipt of the amount, refund it within 30 days.
Before confirming the order, you should read these "Terms and Conditions" carefully. If you do not agree with these terms in their entirety, you must refrain from placing any order.
If you have difficulty completing the order, please contact us via email: info@untd.pt.
5. Prices
Prices listed on the website include Value-added Tax (VAT) at the applicable legal rate. The original value of the products (VAT not included), the total value of VAT and the value of the shipping costs are detailed on the invoice sent to the customer together with the products and in digital format.
Product prices and characteristics are subject to change. However, these changes will be posted on the website to keep customers informed.
The promotions shown are valid for the same day.
6. Payment Methods and Security
We provide the following payment methods:
- PayPal
- ATM (Easypay)
- Credit Card
- Bank Transfer
The website and its transactions feature a high level of security and protection through encryption and digital security certification (SSL / TSL) systems. It cannot be responsible for any damage incurred as a result of the use of electronic means of communication or any other situation to which it is unrelated.
7. Invoicing
MANIA4 has an electronic invoicing system, respecting the legal requirements. The customer will be asked to accept the receipt of the invoice electronically. If the customer doesn’t accept it, the invoice will be sent along with the order.
8. Shipping
The terms of shipping and delivery of products are contained in the MANIA4 Shipping Policy, available on the website.
9. Limitation of Liability
9.1 Product Variations
Products may exhibit slight natural variations in texture and hue, and there may still be slight colour differences according to customer monitor settings. Such aspects are qualitatively tolerable and not considered defect/ imperfection.
9.2 Misuse
MANIA4 is not responsible for any damages suffered by the customer that may result from any unauthorized use of the website servers and / or all information and data hosted therein.
9.3 Inherent Risks to Digital Media
MANIA4 is not responsible for damages caused by unlawful activity by third parties on the website, including the spread of computer viruses, unauthorized access to personal data and account appropriation. By using our website, you agree to take such risks inherent in the digital / online environment.
9.4 General Limitations
In any event the responsibility of MANIA4 is limited to the value of the product supplied.
10. Confirmation or cancellation of orders
10.1 MANIA4 reserves the right to refuse any order, in particular in the following situations:
- The order is flagged by the website's security systems as incorrect, irregular or susceptible to fraud;
- When the validation of the payment of the order is not received within a period of 5 working days following the request made by the buyer;
- When it is not possible to deliver the order to the address provided by the buyer;
- If there is an error in the presentation of the price of the product (s).
10.2 If the buyer wishes to cancel an order he can communicate to the following email: info@untd.pt.
10.3 Requests for custom items that are in preparation or already delivered cannot be cancelled.
11. Returns and Refunds
The conditions and procedures required to activate the product return or warranty process are contained in the MANIA4 Return and Warranty Policy available on the website.
12. Contacts and Customer Support
For any information or to contact customer support, use the following contact details:
- Email: info@untd.pt
- Telephone contact: +351 256 201 199
13. Unilateral Changes
MANIA4 reserves the right to update or amend these Terms and Conditions at any time, so please refer to them periodically.
MANIA4 will amend these Terms and Conditions without prior notice and with immediate effect if the changes are not at its discretion, in particular as a result of legal, regulatory or other understandings by the competent supervisory authorities. Changes will be posted on the website.
14. Dispute/Litigation Resolution
In the event of litigation, the buyer may refer to an entity Consumer litigation Resolution Entity namely:
- Centro de Informação de Consumo e Arbitragem do Porto (Porto Consumer Arbitration Information Center)
- Rua Damião de Góis, 31 – Loja 6
- 4050-225 Porto
- www.cicap.pt