Returns & Warranty Policy
1. Conditions for return
You may, however, return non-customized products within 14 days after receiving the product, as long as the products are intact, sealed, complete and inside the original packaging. The packaging cannot be damaged, altered or scratched. Upon approval of the order, the customer will initially bear the return shipping costs, the amount of which will be reimbursed along with the monetary value of the product as it enters our premises.
Unable to make returns customized products. (Directive 2011/83 / EU - point 49).
2. Warranty/Guarantee
The warranty may be activated on defective products received before or during use. These defects constitute proven production failures and are not the result of natural wear and tear arising from product use.
MANIA4 will honour any valid warranty claims. The shipping costs associated with activating a warranty will initially be borne by the customer. However, if the product meets the requirements for warranty validation, all such costs will be reimbursed by MANIA4. Upon receipt of the defective item, all warranty processing will be completed within 30 days.